I am a fifteen year veteran United Cab driver from Tampa Florida who likes his job. What could be simpler, someone calls or hails a cab, they get in and you take them to their destination. The best part is you get paid for what is mostly a pleasant experience for the customer. However, this simplicity belies complications that lie beneath the surface. There are intense issues of competition, meter rates, flat rates, free taxis, permits, conditions of the cars themselves, the background of drivers, compensation using high tech, public safety, organization, and even the health and safety of the drivers.
All of these issues can be addressed and resolved with a strong central body known as the Hillsborough County Public Transportation Commission. The groundswell to dismiss this entity would be a terrible mistake that would be detrimental to the community and visitors to Tampa, as well.
The HCPTC for years had set a limited number of permits for taxi operation. The limited number was sufficient to serve the public, and it allowed the drivers of United and Yellow to make a living, with some days off to be with their families. The major companies (United and Yellow) would shelf permits in the summer when it slowed down to meet the demand of the market.
Former commissioner, John Cox, expanded the baseline of permits, it had an undesirable affect of allowing small operators to begin who would eventually cut into the market and undermine the service the public was receiving. How? A company of only six cabs cannot serve the general public in a timely manner. Many customers found this out the hard way. They would then make other arrangements, and that would further erode the industry as a whole.
Meter rates are established by the HCPTC and all are inspected each year by the division of weights and measures out of Tallahassee. Regulating meter rates protects the public by not allowing flat rating which is always a ‘high ball’ and it rips off tourist. They only flat rate is to the airport and a map a is posted in every taxi showing the zone in influence. The HCPTC prints and post those maps which protect the public.
An unregulated free taxi service was recently started in Tampa which was mostly a glorified golf cart. It was unsafe, uninsurable, and a public safety hazard. The HCPTC did the right thing in shutting it down, and yellow put out a courtesy fleet of new cars with insurance and background qualified drivers.
To get a hack permit in Tampa, you must go through a background screening which includes mug shots, fingerprinting, and being run on the FBI computer. If the applicant has a warrant anywhere in the world it will show up. The public is protected because they are not being picked up by dangerous fugitives. The HCPTC is now regulating the use of credit card scan machines that would put us on a par with most major cities. I can’t tell you how many times I have heard “they have them in New York.”
The commission also has requirements on the mechanical condition and cleanliness of taxis and requires that drivers dress appropriately. I am sure you would not want your wife being picked up my unshaven man in a tank top shirt and cut off jeans. The commission makes sure that does not happen by issuing fines for poor dress.
With the National Republican Convention coming to Tampa in 2012 we need order to ensure Tampa makes a good impression to the nation. Without a commission it would be wide open with all the quality drivers long gone because they could not make a living in this town.
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